I also used this company for a bachelor party. I wanted a black 32 person bus for 16 people, so that there will be plenty of room. What I got was a white 16 person party bus. I was so pissed. Also, the company over charged me. The cost of the bus was supposed to be $1035 including gratuity, with a $250 deposit (which was included in the pricing) They took the $250, then a week later took $1035. They said they will refund the $1035 back since I was going to pay the remainder ($785) at pick up. I still haven't recieved my $1035 refund. This place is a scame big time...NO ONE SHOULD USE THIS COMPANY..THEY WILL RIP YOU OFF. jaa_1220@yahoo.com
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Review added by Catherine Perry (05-25-2010)
i did book a 42 passanger bus for my 25th birthday on May 22nd and then cancelled with in the limits that were stated in our contract. Only to learn the week before the scheduled event , and 5 months since i had cancelled my reservation, that the company is totally FAKE. They cashed my deposit check of $250, kept promiseing me that the refund was in the mail, and it never came. it is now 3 days pass my birthday party, almost 6 months since i cancelled and they have now stopped answering their phones, none of their 1-800 numbers are operating, and 24 hour dispatch number is a Texas Listing. Please stay away from this company. They stole my money. :( Jtownethrilla1250@yahoo.com http://www.paradisebuscharters.com